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SALES TERMS AND CONDITIONS
Delivery/Pick-up
The products and accessories are available at our warehouse and will be sent upon receipt of payment. We can ship throughout Europe using a courier. Delivery takes 5-6 working days.
Write to info@totem.ws for information regarding shipping and delivery status. Accessories or multiple products can be purchased together with the item in the listing, simply add up the total and make one payment.

GUARANTEE
All of our products are guaranteed in accordance with EU regulations (Direttiva 99/44/CE regarding the obligations and rights of sellers and buyers).
They are sold with an invoice, which is part of the guarantee.

All products are new, in perfect condition and perfectly wrapped.á Clients have 10 days to make returns, in the original packaging and in perfect condition.á Return shipping costs are paid for by the client.

Payment
Paypal: easy, fast and safe and FREE for the client to use.
Bank Transfer: TOTEM will supply the necessary bank information ot the client.
After effecting the payment, please send a message to sales@totem.ws
listing: product(s) purchased (and quantity), accessories (specify color id necessary), delivery address,á color of finish desired (clear, yellow, orange, red), codice fiscale (tax number) for the invoice (necessary for the guarantee).


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